IT Support System

Streamline IT ticket management and support operations with OBS2GO's comprehensive IT Support package.

Configuration

Set up company data, departments, staff information, and support categories for your IT support system.

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IT Support

Create and send support tickets. Employees and clients can submit IT issues for resolution.

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IT Support Administration

Receive, assign, and manage support tickets. Complete ticket lifecycle management for administrators.

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Notifications

Setup email notifications, create templates, and assign emails to ticket statuses for automated communication.

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Privileges & Access

Configure user privileges and access controls for IT Support and IT Support Administration modules.

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System

System-wide settings and configurations for the IT Support package and infrastructure management.

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Need Help Getting Started?

Our comprehensive documentation will guide you through every step of setting up and optimizing your IT support system for efficient ticket management.

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IT Support

General Information

IT Support System

Configuration

IT Support

IT Support Administration

Notifications

Privileges & Access

System

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